Get Conversation Reassignment configuration

Request

GET /v2/users/4/conversation-reassignment HTTP/1.1
Authorization: Bearer oauth_token

Path Parameters

/v2/users/{userId}/conversation-reassignment

Response

HTTP/1.1 200 OK
Content-Type: application/hal+json

{
  "_links" : {
    "self" : {
      "href" : "..."
    }
  },
  "enabled" : true,
  "awayDuration" : {
    "hours" : 2,
    "minutes" : 30
  }
}

Response fields

Path Type Description
enabled Boolean Whether automatic conversation reassignment is enabled for the user
awayDuration Object How long a user must be away before their conversations are reassigned
awayDuration.hours Number Number of hours
awayDuration.minutes Number Number of minutes (0-59)
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